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Terms, Eligibility and Account Policy

Access to 333k depends on your local law and the region you are in. Read through the terms below to understand what applies to your account, how we handle your data, and what your rights are before you proceed.

Jurisdiction-Dependent AccessAccount Holder RightsData Handling PolicybKash & Nagad Payment Terms
333k Terms, Eligibility and Account Policy
POLICY CONTACT

Reach Us on Legal or Account Matters

If you have a question about these terms, want to request a change to your account data, or need to raise a dispute, our support team handles policy queries directly. You can reach us through live chat, email, or our in-app message centre — whichever is easiest from your phone.

Live Chat Open the chat icon in the 333k app or browser lobby to connect with a support agent for account and policy questions.
Email Support Send policy or data-related queries to our support address. We aim to respond within one business day for written requests.
In-App Message Centre Log in to your account and use the message centre to submit a formal request — useful for data access or account closure.
ACCOUNT SECURITY

How We Handle Your Data and Account

Your account data is stored securely and is not shared with third parties outside of what is required to process payments through bKash, Nagad, or Rocket. We use SSL encryption across all account and payment flows. You can request a copy of the data we hold on you, ask us to correct it, or request deletion by contacting support through the message centre.

Data Retention

We retain account and transaction records for as long as required by applicable regulations. You may request details of what we hold at any time.

Cookie Policy

We use session and analytics cookies to keep your login active and understand how the lobby is used. You can manage cookie preferences in your browser settings.

Account Security

Two-step verification is available on your account. We recommend enabling it, especially if you use bKash or Nagad for deposits and withdrawals.

Data Requests

To access, correct, or delete your personal data, submit a request via the in-app message centre or email support. We will respond within the timeframe required by applicable law.

Common Questions About Our Terms

Below are the questions we hear most often about eligibility, data, and account rights. If your question is not covered here, contact support directly.

Access depends on your local law and the region you are in. We do not confirm legality in any specific jurisdiction — check the rules that apply where you are located.

Log in and use the in-app message centre to submit a data access request. You can also email support. We will respond within the timeframe required under applicable law.

Yes. Submit a deletion request through the message centre or via email. Some records may be retained where required by law, but we will confirm what applies to your request.

If your region does not permit access, these terms do not grant you any right to use the service. Accounts found to be in ineligible regions may be suspended or closed.

Yes. Payments through bKash, Nagad, and Rocket are also governed by those providers' own terms. Review their conditions alongside ours before transacting.

We post updates on this page. Continuing to use your account after a change means you accept the revised terms. If you disagree, contact support to close your account.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.